Ohana Rewards:
Launching April 13th
Check the full breakdown of updates below!
Launching April 13th
Mana’s Tiered Ohana Rewards Program
Earn more. Save more. Experience more.
As a member, your purchases unlock points, perks, exclusive deals, giveaways, and more throughout the year.
Rewards Made Simple
Join for Free
Become a member, track points, and unlock benefits.
Earn Points on Every Purchase
Earn up to 2x points on every purchase. Trade points for discounts, experiences, and more.
Spend More, Climb Higher
Level up with every purchase—unlock more benefits as you go.
Loyalty, Elevated
Turn your points into perks.
Points for Discounts
Trade points for store credit towards your purchase.
Reward Point Multipliers
Earn up to 2x points on every purchase.
Birthday Discounts
$12 off...just for the celebration.
Members-Only Deals
Monthly Giveaways
Frequently Asked Questions
April 13th 2026!
No - your value stays the same (or better).
Before: Spend $1 → Earn 1 point → Worth $0.05 (redeem at tiers)
Now: Spend $1 → Earn 0.05 point → Worth $0.05 (redeem anytime)
You still earn at least 5¢ back for every $1 spent
Higher tiers earn points faster - up to 10¢ back per $1 spent!
No value lost - just more flexibility and perks!
1 point = $1 in store credit
Examples:
5 points = $5 off
12.75 points = $12.75 off
37.5 points = $37.50 off
You can use your points at any amount — no minimum required. Short $2 but have 2 points? We got you.
Anytime! Unlike our previous program, you no longer have to wait to reach a set point threshold (such as 100 points for $5 off). Once new points hit your account, they’re ready to spend! Use your rewards whenever you want on a future purchase. Newly earned points typically update to your account immediately after a transaction, but allowing up to 24 hours)
Your tier is based on how much you spend in a calendar year. The higher your tier, the faster you earn rewards.
As soon as your spending reaches the qualifying spend. Your new tier benefits will activate and update to your account the next day!
Once earned, your tier stays active through the next calendar year.
Example: Earn Gold in March 2026 → Gold status lasts until Dec 31, 2027. If you meet the Gold spend threshold in 2027, you’ll keep Gold status again in 2028 and so on…
Yes! All members receive a $12 off birthday coupon - valid 2 weeks before and after your birthday.
Higher tiers also earn bonus points on birthday purchases:
- Silver & Gold: 2X points ON your birthday (0.10 pts per $1 spend)
- Platinum: 2.5X points ON your birthday (0.125 pts per $1 spend)
Birthday coupons are valid once per calendar year.
Absolutely! And they increase with higher tiers!
Examples include:
- Members-only deals
- Happy Hour pricing
- App-exclusive flash sales
- Eligibility for monthly giveaways (glass, accessories, tickets, tours & more)
- Mana merch discounts
- Access to secret in-store deals
- Entry to exclusive giveaways
- Skip-the-line privileges at select events
- Invitations to VIP experiences (Platinum)
Points are added once a purchase is completed and will populate in your loyalty account within 24 hours.
Yes. Points expire after 90 days of account inactivity (no purchases). Shopping resets the expiration timer, so if you’re visiting us regularly within 90 days, your points will never expire!
NOTE: Tier status is NOT affected by point expiration. Should you go out of town for an extended time and you don’t visit us for at least 90 days, your points will expire but your tier will remain active - as long as the next calendar year has not passed. Point expiration and tier expiration are completely separate.
All existing points were converted into the new system on April 13th 2026. Not to worry, your existing rewards value will be preserved. Your points will appear lower even though their value has been preserved, only because under the new system they now represent your redeemable value (1 point = $1 redeemable store credit). See example chart below!
No, rewards cannot be combined with other promotions. This includes daily deals, coupons, flash sales, and special offers unless a coupon specifically states that it “is stackable”.
Can I redeem points for cash or gift cards? Can I transfer points to a friend?
No. Points can only be used for future in-store purchases. They are non-transferable and tied to your account.
If a purchase that earned points is refunded, the associated points may be removed or adjusted.
We may update or modify the loyalty program at any time. Any misuse or abuse of the program may result in removal from the program.
- New Tier Status Activation: Membership tiers are activated once the annual spending minimum for that tier is met. Once achieved, the tier status is maintained through the following calendar year.
- Tier Status Expiration: Once a tier is earned as activated in a member’s account, tier status lasts through the next calendar year.
- Points Earned: Members earn points on eligible purchases redeemable for credit towards purchases in store. Point accrual rate varies per membership tier ranging from 0.05 – 0.10 point per $1 spent..
- Points Upload to Account: Points are issued after qualifying purchases are completed and will appear in the customer’s loyalty account.
- Points Redemption: Points may only be used for future purchases and cannot be redeemed for cash, gift cards, or towards prior purchases. Points are non-transferable and may only be used by the account holder.
- Points Expiration: Points expire after 90 days of purchase inactivity. Points expiration has no effect on your tier status.
- Discount Application: Loyalty rewards and points cannot be combined with other promotions or discounts unless explicitly allowed. Additional discounts (such as but not limited to birthday coupons, flash sales, etc.) cannot be stacked.
- Returns or refunds on purchases that generated points may result in the associated points being removed or adjusted.
- Program Termination: We reserve the right to modify, suspend, or terminate the loyalty program or its terms at any time without prior notice. Any suspected abuse, fraud, or manipulation of the program may result in removal from the program and forfeiture of reward.